Business Processing
Personal customer service throughout the process.
Our award-winning business processing unit serves local authorities, NHS Trusts, hospitals, universities and private contractors. We pride ourselves on our high standards of service and customer care.
We provide back-office recovery and customer service for Parking Charge Notices (PCNs) including:
Call centre
Full debt recovery cycle
Back office processing and reporting software
Managed web system
Reconciliation and banking
Written appeals
Mail dispatch
Reports
Quality audit trails
All services are provided in accordance with the International Parking Community’s Accredited Operator Scheme.